88fbg Privacy Policy

1. Introduction

88fbg is committed to protecting the privacy and security of all individuals who visit and use our platform. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the conditions under which we may share it, and the rights available to you as a user based in Bangladesh or any other jurisdiction where our services are accessible.

By registering an account, accessing our website, or using any of our services — including cricket betting, live casino, slots, crash games, or any other product offered under the 88fbg brand — you confirm that you have read and accepted this Privacy Policy. If you do not agree to any part of this document, you should discontinue use of the platform immediately.

2. Information We Collect

We collect information from you in several ways — directly through registration and account activity, automatically through your use of the platform, and occasionally from third parties such as payment processors and fraud-detection partners.

Account Registration Data

• Full name, username, and date of birth (to verify you are aged 21 or above)
• Email address and mobile phone number for account verification and communication
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet, Rajshahi), and country
• Government-issued identification documents when KYC verification is required

Transaction and Financial Data

• Deposit and withdrawal history, including amounts in BDT (৳) and transaction timestamps
• Payment method details such as bKash wallet numbers, Nagad mobile banking references, or Rocket account identifiers (we do not store full card numbers)
• Bonus redemption history and promotional interactions

Technical and Usage Data

• IP address, device type, browser type, operating system, and approximate geographic location
• Pages visited, session duration, in-game actions, betting history, and clickstream data on the 88fbg platform

3. How We Use Your Information

88fbg uses the personal data we collect strictly for the following purposes. We do not use your data for any purpose that is incompatible with these stated objectives:

• To create, verify, and manage your player account on the 88fbg platform
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels
• To send service-related communications such as account confirmations, security alerts, and policy updates
• To comply with responsible gaming obligations, including age verification (21+ only) and self-exclusion program administration
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other unlawful activities
• To personalise your experience — for example, by recommending cricket betting markets, slot titles, or live casino tables relevant to your past activity

4. Disclosure of Your Information

88fbg does not sell, rent, or trade your personal information. We may share data only in the limited circumstances outlined below:

Service Providers and Technology Partners

We engage reputable third-party vendors — including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi for game delivery, and payment processors for financial transaction handling — who access only the minimum data needed to perform their contracted functions. All such partners are bound by strict data processing agreements.

Legal and Regulatory Requirements

We may disclose personal information if required to do so by applicable law, court order, or governmental authority. Any disclosure in response to legal process will be limited to what is strictly necessary and will be made only after careful legal review.

Business Transfers

In the event that 88fbg undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified via a prominent notice on our platform before your data becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

88fbg uses cookies and similar technologies to maintain session continuity, remember your preferences, and gather analytics data that helps us improve the platform experience for players across Bangladesh.

We use the following types of cookies:

• Essential cookies — required for core site functionality such as login session management and security token validation; these cannot be disabled
• Analytics cookies — used to understand how users navigate the site, which game categories attract the most interest, and how long sessions last; these are anonymised
• Preference cookies — store your language setting (English or Bengali) and display preferences to reduce the need for repeated configuration on return visits

You may adjust your browser settings to refuse non-essential cookies at any time. Please note that disabling certain cookies may affect the functionality and performance of specific platform features.

6. Data Security

88fbg employs a range of technical and organisational measures to protect your personal information from unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, access controls that restrict data visibility to authorised personnel only, regular security audits and vulnerability assessments, and secure server environments hosted in data centres with physical access controls.

While we take all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify affected users promptly and take all necessary steps to mitigate the impact.

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable legal and regulatory obligations. Specifically, financial transaction records may be retained for a minimum of five years from the date of the last transaction in order to satisfy anti-money-laundering and record-keeping requirements.

When your account is closed or when your data is no longer needed for its original purpose, we will securely delete or anonymise it, provided there are no outstanding legal holds or disputes requiring its continued retention.

8. Your Rights as a User

88fbg recognises and respects the data rights of all platform users. The following rights are available to you regardless of your location, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Mymensingh, and Cox's Bazar:

• Right of access — you may request a copy of the personal data we hold about you at any time
• Right to rectification — if any of the data we hold about you is inaccurate or incomplete, you may request a correction
• Right to erasure — subject to applicable legal and regulatory retention requirements, you may request that we delete your personal data
• Right to restrict processing — you may ask us to suspend the processing of your data while a dispute or review is ongoing
• Right to object — you may object to our processing of your data for direct marketing purposes at any time; we will honour your objection without requiring justification

To exercise any of the rights listed above, please contact our support team using the email address provided in Section 13 of this document. We will acknowledge your request within 48 hours and aim to resolve it within 30 calendar days.

9. Third-Party Services and Links

The 88fbg platform integrates third-party game content and payment infrastructure. While we carefully vet our partners — including game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming — each third party operates under its own privacy terms. We encourage you to review the privacy policies of any third-party service provider with which you interact directly.

88fbg is not responsible for the privacy practices or content of any third-party services. Our Privacy Policy applies solely to information collected directly bythe 88fbg platform.

10. Payment Data and Financial Privacy

When you make a deposit or request a withdrawal on 88fbg using bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported payment channel, your payment data is transmitted directly to our payment processing partners via encrypted connections. 88fbg does not store full card numbers, mobile banking PINs, or full bKash/Nagad account credentials on our own servers.

All financial transactions on the 88fbg platform are denominated in Bangladeshi Taka (৳ BDT). We maintain transaction logs for regulatory compliance and to assist with dispute resolution. These logs are accessible only to authorised compliance and finance personnel.

11. Children's Privacy and Age Restriction

88fbg is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information or has accessed our platform, we will immediately suspend the relevant account and securely delete the associated data. If you believe a minor has registered on 88fbg, please contact us immediately at [email protected] so we can take prompt corrective action.

12. Changes to This Privacy Policy

88fbg reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable laws, regulatory guidance, business practices, or platform features. When we make material changes, we will post the revised policy on this page with an updated effective date and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 88fbg platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88fbg handles your personal data, our dedicated support team is available to assist you. We aim to respond to all privacy-related enquiries within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]